Privacy Policy

Specific Games & Applications

Muffin Fight VR, this application does not collect any data or store user accounts, it uses Photon to connect to multiplayer services and temporarily holds usernames, voice and multiplayer data and follows the Photon privacy policy.
O(kg)ee – Blackfoot Language, built for the Blackfoot Language Revival Group, uses PlayFab for data storage of lessons and follows the PlayFab privacy policy.
RPG Quest 2, this application does not collect any data or store user accounts. It may include third-party advertisements (when enabled), and follows the Google AdMob privacy policy.
Paint AR, this application does not collect any data or store user accounts, and no data is collected.
Grain Gallery AR, this application does not collect any data or store user accounts. AR license information is verified on launch by the AR company (EasyAR) and follows the EasyAR privacy policy.
Calaway Fun AR, this application does not collect any data or store user accounts, and no data is collected.
Shipping Dock Tycoon , this application does not collect any data or store user accounts, and includes third-party advertisements, and follows the Google AdMob privacy policy.
Eavor, this application does not collect any data or store user accounts, and no data is collected.
RupertslandAR, this application does not collect any data or store user accounts. AR license information is verified on launch by the AR company (EasyAR) and follows the EasyAR privacy policy.
Cauldron VR, uses PlayFab for data storage of scores, high score competitions, and follows the PlayFab privacy policy.
Take the Tour, this application does not collect any data or store user accounts, and no data is collected.
Take the Challenge, this application does not collect any data or store user accounts, and no data is collected.

Specific Services & Platforms

Platform XR, varies by installation, may contain login information, general use (score tracking), and analytics.
Health XR, collects anonymized data, core data is stored by AHS.
CXR, is the connector for these services into our applications. It will do a version check with Red Iron servers to check for critical updates and may be connected to Platform XR or Health XR depending on the application.

Requests for information, data deletion, data collected can be requested here.

Policy Details

Effective date: January 15, 2019

Red Iron Labs Ltd (“us”, “we”, or “our”) operates the http://www.redironlabs.com website and the Any Software (mobile, desktop, web, other) mobile application (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for Red Iron Labs Ltd is based on the Free Privacy Policy Template Website.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Cookies and Usage Data

Please note: We try and minimize our data collection to only what is required to create accounts on certain mobile applications, or for sign-up for email subscriptions.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

Red Iron Labs Ltd uses the collected data for various purposes:

To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Red Iron Labs Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Red Iron Labs Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of Red Iron Labs Ltd
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google AnalyticsGoogle Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
FirebaseFirebase is analytics service provided by Google Inc.You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy?hl=enWe also encourage you to review the Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245. For more information on what type of information Firebase collects, please visit please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Breach of Security Safeguards Notification Policy/Protocol

This policy outlines how Red Iron Labs Ltd will respond to breaches of personal information of students, staff, faculty, and the general public.

Detection and Identification: Red Iron Labs Ltd employs robust security measures and monitoring systems to detect and identify breaches of personal information promptly.
Assessment and Containment: Upon detection, Red Iron Labs Ltd will assess the severity and impact of the breach and take immediate steps to contain and mitigate it.
Notification Timeline: Red Iron Labs Ltd will communicate breaches to affected companies and individuals within 72 hours of detection. If the breach is likely to result in a high risk to the rights and freedoms of individuals, the notification will be made without undue delay.
Communication Methods: Breaches will be communicated through secure and reliable channels, including email, phone calls, or official letters, ensuring the confidentiality of the information.
Responsible Parties: Red Iron Labs Ltd will designate specific individuals or departments responsible for handling breach notifications, including Data Protection Officers (DPOs) or equivalent roles.
Details in Notifications: Notifications to affected parties will include details about the nature of the breach, the types of data involved, the potential consequences, measures taken to address the breach, and recommendations for individuals to mitigate potential adverse effects.
Follow-up Actions: Red Iron Labs Ltd will provide ongoing support and updates to affected individuals and companies as new information becomes available and corrective actions are implemented.

Contact Us

If you have any questions about this Privacy Policy, please contact us using one of the methods below.

By visiting this page on our website:

https://www.redironlabs.com/contact

Through mail:

Attn: Red Iron Labs
Suite 400, 119, 14th Street NW
Calgary, AB, Canada – T2N 1Z6

OR via email at support@redironlabs.com